Return Policy
Return and Replacement Policy at 1TapDone
At 1TapDone, we place the utmost importance on the satisfaction and success of our valued business partners. We understand that, on rare occasions, situations may arise involving our products. Rest assured, we are fully committed to promptly addressing any concerns and delivering a seamless experience for you.
To initiate a return, simply contact our customer support team with your order details. They will guide you through the process and provide you with a return authorization number.
Please note that the item must be in its original condition, unused, and in the original packaging. Any items that are damaged, used, or not in their original packaging may not be eligible for a refund.
Once we receive the returned item and verify its condition, we will process your refund within 3-5 business days. The refund will be issued to the original payment method used for the purchase.
If you received a defective or damaged item, please contact our customer support team as soon as possible. We will arrange for a replacement or refund, depending on your preference.
For any further questions or concerns regarding our return policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with every purchase from 1TapDone.